Service Request Warranty Request Form Please fill out the following information so that we can take care of your Warranty Claim. CommentsThis field is for validation purposes and should be left unchanged.CLAIM INFORMATIONName or Address On Order(Required)Refer to Order Emails/InvoiceEmail(Required) Product Affected(Required)Ex: Door Hardware, Door Warping, etc.Date of Incident MM slash DD slash YYYY When did you notice?Was Product delivered or did you/contractor pick it up/install it?(Required)Please SelectDeliveredPicked Up (by you/contractor)InstalledSummary of Issue(s)(Required)Please describe and explain the issues on the productPlease Upload Photos of affected issue(Required) Drop files here or Select files Accepted file types: jpg, jpeg, png, gif, heic, heif, Max. file size: 25 MB, Max. files: 10. SPECIFICALLY 2 Photos of Issue, 1 Photo of Entire Product AffectedOptional: Please Upload 10-15 Second Video Showing Inoperability of ItemAccepted file types: mp4, mov, avi, wmv, webm, m4v, Max. file size: 50 MB. (Optional but appreciated) 50MB File Size Limit.I acknowledge that my warranty claim will be subject to review and a possible inspection (if necessary) by Windows Doors and More Representatives before a decision is made.(Required) I AGREEIf an inspection is necessary, I acknowledge that I will be required to pay a service fee of $150. If the technician determines that the issue is a result of faulty installation by Windows Doors & More within 1 year from the completed install date, the service fee will be waived.(Required) I AGREE